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Privacy Policy

Privacy Policy (PDPA-Compliant – Singapore)
Effective Date: 3 August 2025

JOE TECH ENGINEERING PTE LTD (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website at https://joetech.com.sg/.

1. Personal Data We Collect

We may collect and process the following types of personal data:

  • Identity Data: Full name, company name, job title.
  • Contact Data: Email address, phone number, mailing address.
  • Technical Data: IP address, browser type and version, operating system, pages visited.
  • Communication Data: Messages, inquiries, and any correspondence sent to us.
  • Other Information: Any additional data you voluntarily provide via forms or emails.

We will only collect data that is reasonably necessary for the stated purposes.

2. How We Collect Your Personal Data

Your data may be collected through:

  • Website contact forms.
  • Direct email communication.
  • Website cookies and analytics tools.
  • Business correspondence and interactions.

3. Purposes for Collection, Use, and Disclosure

Your personal data may be used for the following purposes:

  • Responding to inquiries or requests.
  • Providing services or support.
  • Managing and improving our website and services.
  • Sending administrative or service-related communications.
  • Complying with legal and regulatory obligations.

We will not use your data for any purpose not stated here without your consent.

4. Consent and Withdrawal of Consent

By providing your personal data, you consent to the collection, use, and disclosure of your data for the purposes listed above. You may withdraw your consent at any time by contacting us at admin@joetech.com.sg. Upon withdrawal, we will cease using your data unless otherwise required or permitted by law.

5. Disclosure of Personal Data

We may disclose your personal data to:

  • Third-party service providers who support our business operations (e.g., hosting providers).
  • Regulatory or government authorities when required by law.
  • Any party to whom you authorise us to disclose your data.

We ensure that all parties handling your data are subject to appropriate confidentiality and data protection obligations.

6. Retention of Personal Data

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

7. Protection of Personal Data

We implement reasonable security measures to protect your personal data from unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks. However, no method of electronic transmission or storage is completely secure.

8. Access and Correction

You have the right to request access to your personal data in our possession and to request correction of any inaccurate data. Requests should be submitted in writing to our Data Protection Officer at the contact details below.

We will respond within a reasonable time, in accordance with PDPA requirements.

9. Use of Cookies

Our website may use cookies to improve functionality and analyze site usage. You may set your browser to reject cookies, but this may affect your user experience.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites and encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal or operational requirements. The updated policy will be posted on our website with the effective date stated above.

12. Contacting Us

If you have any questions about this Privacy Policy or wish to exercise your rights under the PDPA, please contact:

Data Protection Officer (DPO)
JOE TECH ENGINEERING PTE LTD
39 Woodlands Close #03-53 MEGA@WOODLANDS, Singapore – 737856
Email: admin@joetech.com.sg
Website: https://joetech.com.sg/